Within the framework of the Vietnam International Travel Mart (VITM Hanoi 2019) which occurred from March 27 to March 30, 2019, on the morning of March 28 at the Viet Xo Friendship Labor Cultural Palace in Hanoi, TST Tourist was honored to win the title “Top 10 Vietnam Outbound Tour Operators in 2018”.
The Vietnam International Travel Mart is one of the major and annual events of the tourism industry, attracting a large number of leading Vietnamese and international travel firms to take part in, look for partners, ink cooperation agreements and introduce to visitors a series of new products and promotional tours, kicking off the peak travel season of summer 2019. In addition, this is also an opportunity for the Vietnam Tourism Association to recognize the contributions of tour operators in developing markets including those for domestic travel, outbound travel and inbound travel. Furthermore, the event lauded the typical businesses and individuals of the tourism industry in 2018.
TST tourist with the position as the leading travel brand specializing in European tours further affirmed our prestige and high-quality service when making it to the Top 10 Vietnam Outbound Tour Operators in 2018”. This noble award is a great motivation for TST Tourist to continue to maximize our inherent advantages, invest in raising the standards of our 4-5 star services, unlock new potential markets, develop breakthrough product lines, draw up new itineraries for our visitors to have a wider range of choices.
Not only that, in the categories of awards for individuals, TST Tourist guide Pham Hieu won the title “Typical Tour Guide in 2018”, which is an acknowledgement of his passion for work and dedication to customers, along with efforts to develop his professional skills like all other tour guides at TST Tourist. For years, the company has always focused on long-term investment in tour guide resources, with many regular practical training programs and periodic professional training courses. This is the basis for TST Tourist to always possess a professional, competent and enthusiastic force of tour guides, offering our customers peace of mind and trust in every journey.
Notably, TST Tourist always pays attention to our tour organization and operation; offering more enticing utilities, stepping up the policies on promotion, after-sales and customer care before, during and after the trip; approaching the technology market in the era of the Fourth Industrial Revolution. This is seen as a core element in the strategy to position and further uphold the brand of TST Tourist on the upcoming journey.
Through efficient business, and with the quality of service and customer satisfaction as a lodestar in all our activities, the rate of loyal customers that have come back to TST Tourist for three times or more is very high. This is a result worthy of the efforts to win the hearts of customers that the company has devoted for 24 years.
With positive contributions to the development of the tourism industry of HCMC and Vietnam, TST Tourist has obtained several awards and certificates of merit from the Government, ministries, departments and agencies, the Vietnam National Administration of Tourism and media agencies. We has always been on the Top 10 Travel Companies in Vietnam and the Top 10 Outbound Tour Operators in HCMC, voted as a Golden Brand by Sai Gon Giai Phong readers, presented The Guide Awards, and recognized as the Top 10 reputable travel companies by VietnamNet and Vietnam Report, etc. Remarkably, TST Tourist has been named a winner of the World Travel Awards - “Vietnam’s Leading Travel Agency 2018”, which honors the leading brands in the tourism industry around the world.
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